Hi all,
A pretty nasty situation, given that this is supposedly a "premium" laptop.
I have here a one day old XPS 13 (9350) MS signature edition from Amazon, bought new. Core i5, 8 GB RAM, 256 GB storage, current BIOS (1.4.4) and drivers (updated right away), windows 10. Everything looked fine until I disabled power-saving features of the graphics (panel self-refresh and power saving mode for games) and then tried to reboot while on battery: it gets stuck right on the Dell logo. Sometimes the rotating Windows thingy appears, but then freezes immediately.
Holding the power button and then cold-starting works. Rebooting does not. Loading BIOS defaults helped reboot once, after which I decided to re-enable the power-saving stuff (thinking that it is what caused it). The reboot after that did not take place either -- got stuck again. I don't know if there's any relationship between these power saving features and what's happening (could be a coincidence).
The problem does not seem to occur while on AC power.
Any thoughts? As I said before, this is an Amazon purchase, so I can return/exchange it within 30 days. Thanks.
