15 month old laptop worked fine yesterday, won't start today. The screen stays black, the laptop itself completely silent. No beeps, no fan, no sound a tall.
Green light IS on on the adapter, but no light on the front edge of the laptop. I have tried the recommended sequence of releasing static energy (remove battery, unplug from adapter, push on button for 60 seconds) and it doesn't work. I have brought it to the Microsoft Store at the mall, and they have tried multiple alternate power/adapter cords, with no success.
It sits on my desk - never travels (not to work, not to the coffee shop, not ever), never dropped, no spills. No sense of processor problems. Just won't turn on.
I called the out of warranty line at Dell and they said I could mail it to them and for $259 they will troubleshoot and replace the motherboard and see if that helps. Whatever repairs they do will have a 90 day warranty.
So here is the question for you: At the Microsoft Store they have an exact replacement for $600. Should I:
(A) Send off my computer for Dell repairs and hope that I get another 15 months out of it before something breaks again?
(B) Buy a new Inspiron and pay for the longest possible warranty this time?
(C) Migrate to Mac?
