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XPS 15 plugged in, not charging

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My 5 months old Dell XPS 15 was running low on battery and when I plugged in my charger I saw the message: "plugged in and not charging". I contacted Dell Support but I'm wondering if there is something I can do in the meantime?
I already tried to update my bios in the hope that would help but my battery is at 7% at this moment and Dell doesn't allow a bios update when battery percentage is below 10%.


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