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My laptop does not restart or reboot

Hi;

When I restart my Latitude E4300 (after exiting Windows asking restart or Windows update requires restart) the power button flashes on/off intermittently as if it is trying to restart.

However, unplugging the charger and replugging it back in (and doing nothing else) fixes temporarily the problem!

As a clue, I updated from BIOS A14 to BIOS A24 via Windows and I am now having this trouble restarting the computer.

The only other thing was during the flash to BIOS A24 (from A14), it had trouble with a ME Firmware Image: ME Firmware Update Failed! (Error Code: 8725) Failed to receive last update status from the firmware.

The System ROM and keyboard ROM flashed okay.

I cannot solve this problem yet.

The suggestions I have found were take off battery and AC power and after that press On/Off button for 15-30 seconds and retry. That procedure does not solve the problem.

I thanks in advance for any help.

Best regards


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