Touchpad of N5110 not detected after replacing hard driver

December 9, 2016, 7:36 am

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I replaced the hard-drive of my N5110 with SSD. After replacing that hard drive, I am unable to use the touchpad. It is not even detected by the Windows device manager. 

I checked the cable, which is fine. I even replaced it with a new touchpad from market, but even that piece did not work. So I believe I am missing some low-level driver needed to communicate with the Touchpad IC. 

I have download various drivers available on the internet but still no success. Can anyone tell me the low level drivers needed to run Touchpad? 

I will be very obliged

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cannot correct laptop time

December 9, 2016, 7:36 am

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I have a Dell Studio 1558 laptop which beeps and request me to press F1 to continue. The message tells me to check the time and date. I have changed the CMOS battery and set the time manually then selected auto time set. U an running Widows 10 OS. In spite of this the time is never right and I have to use F1 to boot up. Any ideas what I can try.

Thanks

Warranty replacement of Inspiron AC adapter

December 8, 2016, 6:42 am

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I have an active case on an Inspiron where the AC adapter has an intermittent connection between the AC cable and the AC/DC adapter body.    It has been flaky for some time but has recently prompted me to put in a warranty replacement request before I get to the 1 year anniversary.    The support personnel seem insistent on making this a wear and tear issue when clearly it isn't (the adapter just lies there all the time, no stress is imposed).   They have twice pointed out that they would gladly replace it if I had Complete Care on the laptop (damage, accident coverage).  I have replied that this is completely unacceptable and they need to re-evaluate this response, but I want to know how I can file a complaint if they maintain course.   Thanks in advance for any council I could get on this matter.

Touch screen for Inspiron 13 5000 not working

December 8, 2016, 6:42 am

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The touch screen of Inspiron 13 not working what should I do?

Intel Management Components Installer

December 8, 2016, 6:42 am

≫ Next: Dell 7352 AC Charger / Battery Issue

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Ladies and Gents, 

I have an XPS 15 9550 , and i am updating the drivers through the DELL site. 

the Detect drivers action showed me that 3 drivers needs to be installed. 

Chipset |Intel(R) Management Engine Components Installer

Chipset |Intel Serial IO Driver

BIOS |Dell XPS 15 9550 1.2.16 System BIOS

I clicked the download and install and the action was completed successfully.

But when i return to the site to verify the drivers, it shows again the same three drivers in the list.

Last thing i did was to manually download and install the Intel Management Engine Components, and install it manually. 

the result was an interruption of the install 

"the program ended prematurely because of the following error: Another version of this product is already installed... "

i tried uninstall / reinstall.. .repair.. but wasn't successful. 

and this is the last part of the installation log: 

2016:12:07 20:34:25:811: Dumping feature states
2016:12:07 20:34:25:811: Feature: 'DriverFeature' | Package: '{EBB4E1B1-D0A2-4F8E-BAFC-EF49A4D4E2A7}' | Current: 'true' | New: 'true'
2016:12:07 20:34:25:826: Feature: 'DriverFeature' | Package: '{7F26F9B8-4011-417B-A8F8-3D12D264CAEC}' | Current: 'true' | New: 'true'
2016:12:07 20:34:25:826: Feature: 'LMSFeature' | Package: '{C769B4D9-C208-4FC9-BBEF-420C8C219253}' | Current: 'false' | New: 'false'
2016:12:07 20:34:25:842: Feature: 'WMIFeature' | Package: '{C769B4D9-C208-4FC9-BBEF-420C8C219253}' | Current: 'false' | New: 'false'
2016:12:07 20:34:25:842: Feature: 'NACFeature' | Package: '{C769B4D9-C208-4FC9-BBEF-420C8C219253}' | Current: 'false' | New: 'false'
2016:12:07 20:34:25:842: Feature: 'IMSSFeature' | Package: '{C769B4D9-C208-4FC9-BBEF-420C8C219253}' | Current: 'false' | New: 'false'
2016:12:07 20:34:25:858: Feature: 'VCRedistx86' | Package: '{9A048310-A23E-4E0C-9DDC-95748970F9CE}' | Current: 'true' | New: 'true'
2016:12:07 20:34:25:858: Feature: 'VCRedistx64' | Package: '{AC14C73B-181A-46C8-BA0F-1FA3E5493297}' | Current: 'true' | New: 'true'
2016:12:07 20:34:25:858: Feature: 'DALFeature' | Package: '{C769B4D9-C208-4FC9-BBEF-420C8C219253}' | Current: 'false' | New: 'false'
2016:12:07 20:34:25:873: Feature: 'ALL' | Package: '{97A8120A-818B-425A-89F5-C2A610A24862}' | Current: 'false' | New: 'false'
2016:12:07 20:34:25:873: Exit code (command line): 1603
2016:12:07 20:34:25:889: >>> Log End

[12/07/16 20:34:25] 
--- End of Vendor Software Log ---

[12/07/16 20:34:25] Vendor Software Return Code: 1603
[12/07/16 20:34:25] logo.png
[12/07/16 20:34:25] Name of Exit Code: DEP_SOFT_ERROR
[12/07/16 20:34:25] Exit Code set to: 3 (0x3)
[12/07/16 20:34:25] Result: FAILURE

any ideas?

I don't know why the BIOS and the Serial IO drivers are not installed too... but one thing at a time :) 

thank you for your help. 

Dell 7352 AC Charger / Battery Issue

December 8, 2016, 6:41 am

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I have a Dell Inspiron 13 7352 2 in 1 laptop. I keep getting an error message saying that my 45W AC charger is not recognized and my laptop will not charge. Im using the packed in charger that came with my laptop. Ive taken out the battery, ive updated drivers. Ive updated the bios. I bought a new dell AC adapter (45W) which worked for a few days then stopped. The only thing that is working right now is using a 65W charger. However the 45W one does not work. I dont know if the 65W one will eventually stop working and would like a permanent fix. 

laptop not recognising its plugged in

December 7, 2016, 8:14 am

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Hi

 

My Inspiron 15 is not recognising that it is plugged in at all. The green light is on on the adaptor and the chord is not damaged. The battery is fine, it charged perfectly when I put it into nother dell and works fine back in it's original Dell. The laptop is not recognising that the chord is plugged in at all.

 

Any idea what the problem is?

 

Thanks

 

Cyan

Dell Inspiron N5010

December 4, 2016, 3:37 am

≫ Next: Dell Insprion 15 core i3 Laptop Starts Up Then Says Preparing Automatic Repair Then Goes To A Black Screen

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Hi,

My N5010 would not start when booted and just displays the windows repair screen for hours. When I tried to run a BIOS test the hard drive gave me a 4000-0146 error, any help with this?

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Dell Insprion 15 core i3 Laptop Starts Up Then Says Preparing Automatic Repair Then Goes To A Black Screen

December 10, 2016, 9:22 am

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I start up my laptop and the Dell logo appears and under it it says "preparing automatic repair" then it goes straight to a black screen. Please help

My camera won't work

December 10, 2016, 12:03 am

≫ Next: Dell inspiron 7737 beeping 1 time

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I have an old camera and when I plug it in my lap top it sed driver is unavailable why? What can I do to make my camera work?

Dell inspiron 7737 beeping 1 time

December 10, 2016, 9:22 am

≫ Next: Inspiron 5570 battery/AC issue

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I have a dell inspiron 7737  which is the warranty period is over and now the laptop keep beeping 1 time then after 2-3 sec then beeping again. The screen of the laptop is blank, some of the time the laptop will successful get into window after many times of the beeping session. What of the solution for this issue, and is it I change the CMOS battery will fix this issue?

Inspiron 5570 battery/AC issue

December 9, 2016, 7:36 am

≫ Next: Something wrong with keyboard??

≪ Previous: Dell inspiron 7737 beeping 1 time

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Hi all,

    I have a Dell Inspiron 5570 (2 years old) and it often fails to power on when the battery is installed. Here is what I have found so far:

• When the battery is removed, it powers on all the time.
• I got a new battery direct from Dell to replace the previous one, but the issue persists.
• The issue still occurs even when the AC adapter is not plugged into the laptop.
• I have already tried flushing the power (remove battery and disconnect AC adapter and hold down power button for a minute).

Thanks in advance for any advice!

Something wrong with keyboard??

December 8, 2016, 6:42 am

≫ Next: Dell Inspiro 5720 Wont Boot Just Black Screen

≪ Previous: Inspiron 5570 battery/AC issue

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 Ok so for a couple of months now, i have had this problem where when typing the cursor jumps to the front of the text and sticks there until i press the windows key. When watching youtube videos the video randomly jump to the beginning and sticks like it cant pass 0.01 and restarts after i press the windows key. The scroll bar on websites go straight up and cant be scrolled down until i press the windows key. Do i  need a new laptop . Does this happen to anyone else. OR is it just some key ??

This annoys me so much.. you have no idea how much times it happended for this.

I have a inspiron 15 3000 series

help...!!!!!!!

Dell Inspiro 5720 Wont Boot Just Black Screen

December 10, 2016, 12:19 pm

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My Dell Inspiron 5720 wont boot, on pressing the power button it shows the lights the 3 icon lignts light up and they go off. The screen is blank but nothing happens.

I have searched the forum and google.. Tried booting after removing battery, tried to book with recovery disc and nothing seems to work. 

This seems to be a common problem on Insprion 5720 ... please help.

USB Port Repair

December 11, 2016, 11:58 am

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I have a Studio 1745 and the USB ports (2) appear to be loose as whatever is connected to them often lose connection. How can I find out what Dell would charge to repair?

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How to stop continuous restart loop

December 11, 2016, 1:42 pm

≫ Next: Dell Inspiron 5458 pluged-in not charging

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I just bought my computer in November from Fingerhut it didn't come with any system disks. I tried to reset it to factory reset and it loaded to 64% and now keeps restarting please help

Dell Inspiron 5458 pluged-in not charging

December 11, 2016, 2:07 pm

≫ Next: XPS l421x -remove battercharger cord - sudden shuts off

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 I have tried lots of process to charge my laptop battery. I have 45 wt adopter. 
My friend have same model laptop. SO I took his adopter tried to charge my battery but it's not working . But when I put my friend's battery and charger on my laptop, his battery is charging. I also try my battery on his laptop with his adopter and also mine adopter but battery is not charging. Currently  my laptop working with my adopter power and battery level 0.  
So what's the problem? Do I need to change both my battery and adopter  ?? 

Additional Info: Windows 7 64bit 

Thanks
 

XPS l421x -remove battercharger cord - sudden shuts off

December 11, 2016, 2:26 pm

≫ Next: Dell XPS 17 L701X cooling fan

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Hi,

I have my Dell XPS l421x for almost 3 years now. Just up to recently my battery could hold for up to 3 hours. Just 2 weeks ago, as I removed the cord after charging, suddenly my laptop shut off (no  electricity). I couldn't turn it on unless I plugged a charger. 3 days later, I could turn it on without charger and it held up to 2 hours before I had to connect to a charger. Now in the last few days again the first issue emerged. I am not able to turn the laptop on unless it is connect to charger and the power cuts off as soon as I unplug the charger cord.

Is the problem with the battery? Should I buy a new battery to resolve the issue?

Please let me know and thanks in advance for your help

Best,

Hessam

P.S. This is my first post, so I am not sure if the was the right place/category to ask this question.

Dell XPS 17 L701X cooling fan

December 11, 2016, 2:37 pm

≫ Next: Warranty Start Date

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Hi,

I have a Dell XPS 17 L701X. Bought august 2012.
Only modification is an SSD. Problem didn't start after the installation of it.

Problem:
Fan speed is most of the times at max speed. Fan even spins when system is idle after start up.
Even when just browsing with a few tabs open the fan is at max speed.
On battery power, with net power (with and without battery) gives the same result.

Already done:
-Cleaned out the insides
-Changed thermal paste
-Complete system reinstall
-Shut of background programs

What else is possible to do? The noise is irritating. The temperature of the CPU is still +75°C according to Speccy.

Thank you,

Axel

Warranty Start Date

December 11, 2016, 4:22 am

≫ Next: Inspiron 15R 5520 Bios update failed

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Hi ,

I bought Dell Latitude 3460 from Amazon yesterday. I checked the warranty and found it already started 2 months back. Also I donot see my name associated with this system which may deny me a service when I seek one. What are the implications of  these two conditions of this buy.  Is there a work around ? Is there anything  I should be  doing?