Hi! So I've been experiencing random freezes up to now and I don't know what causes them. The weird thing is, it doesn't happen when I'm gaming or anything that requires a lot of memory. It usually happens when i am browsing or just doing minimal tasks. I have run a hardware diagnostic but every test passed. I also experienced this the first day i got it, but i ignored it thinking it was just because of updates. Now the freezes are back and it is much more recurrent. My laptop is only a few months old.
What i usually do is to hard reset every time this happens. Can anyone please give me a solution for this?