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Inspiron 13 5368 2-in-1 touch screen stopped working

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Hi There,

I bought Dell Inspiron 13 5368 2-in-1 a few months ago, the laptop was one of my favorite laptops ever, hence, I was using it heavily.

Sadly, the touchscreen stopped working suddenly without obvious reasons. Everything else is normal. I checked the screen or the laptop for any possible physical damage but I could not find anything. the screen is working totally fine but the touchscreen functionality is dead.

I reinstalled the device drivers without success. I have also checked the power management options and did the diagnostics.

I don't prefer to send the laptop back to dell because all my applications and files are in this laptop. 

Could you help me out find the problem, its driving me nuts :/


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