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Dell XPS 13 Black Screen - cause for OS reinstall - happened again after reinstall during driver updates

My son's laptop 'died' earlier this week. Screen just went blank. In the end, I decided to rebuild the drive.

After much difficulty, I managed to reinstall the OS (Windows 10) and all seemed well.

Oh, except the reinstall does not provide even WiFi drivers at a minumum - so after figuring that out I had to dig that up too on another computer and transfer/install. Problems over... I thought.

As the XPS went on its way to update drivers - the screen suddenly went blank (hello! haven't we met before?)... made some melodious beeps and chirps as though trying to communicate (it wasn't morse code) and now the computer continues to hum away (the fans?) with that.... black screen.

Before I wipe everything and re-install, again, and perhaps let the machine run with old drivers at the risk of malicious attacks etc (small price to pay for a 'working' computer I suppose), might anyone know of solutions to this problem?

With thanks in advance.

Signed,

Frustrated but Hopeful


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