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dell xps 15 monitor flickering after connecting external usb monitor

Hi, all, I have a Dell XPS 15 laptop and recently bought a Asus MB169B external USB monitor.  When I plug the monitor in, the laptop monitor (not the external monitor) flickers about every half second....

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Inspiron 15-7559, hinge and fan issues

I have a Inspiron 15 7000 Series 7559.  It is five months old. The left hinge started clicking and now everytime my computer opens the computer is starting to come apart. I have the premium warranty....

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Dell XPS 15 not turning on

When I try and turn on my Dell XPS 15, nothing happens except for the keyboard lights turning on. Sometimes, if I hit it lightly near the lower right corner it will make the usual "zzzz" noise (I don't...

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Dell XPS 13 Black Screen - cause for OS reinstall - happened again after...

My son's laptop 'died' earlier this week. Screen just went blank. In the end, I decided to rebuild the drive.After much difficulty, I managed to reinstall the OS (Windows 10) and all seemed well.Oh,...

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Battery Issue

So, I bought the Alien ware R2 15 inches from 2016. After about like a 8 months, it shows "Battery is permanently damaged and needs to be replaced. But I can still use it while charging so I use it...

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Inspiron laptop (windows 10) won't start windows

I have a dell inspiron laptop running windows 10 that won't boot windows. It was booting to the screen before the password entry screen, where it would effectively freeze (though the mouse curser still...

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Latitude does not power on

Hi,I have a Latitude E6430 laptop. It was working perfectly until recently, but started to show some issues with powering on.After being shut down or on sleep mode for a long time (more than 3-4...

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Recovery DELL

I bought a DELL precision 3510 during an auction in my previous company.The laptop is in warranty until 2019. I was trying to reinstall windows 7 (because of course they tried to block access to the...

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Latitude e5420 Won't Boot After BIOS Upgrae

I upgraded a Latitude e5420 to BIOS a02, After the upgrade, the laptop will get to the Dell splash screen, then reboot...and just keep rebooting to the splash screen. The hard drive light blinks before...

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Dell Inspiron 5520 i5 - AMD Card ?

HiI Own Dell inspiron 5520 for about 4 years, recently I've started playing games on it. I know that my laptop is not gaming laptop but I have read that it has switchable graphics cards. Intell HD 4000...

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Hard drvive troubles.

Hello. I got HDD damaged, I was using browser surfing on safe sites, so windows crashed with stop code:UNEXPECTED STORE EXCEPTION. All attempts to turn notebook on was useless: NB's producer logo and...

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Brightness function is not working in Lenovo Inspiron 15 5547

Brightness function has stopped functioning suddenly. When I press the keyboard brightness key it doesn't responds. On the power options too, it is not working properly as screenshot is been given...

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Scanning and repairing drive message

Good day all,I recently encountered an issue with a friend's Inspiron laptop I've never seen before, and one that has resisted what I believed would be the fix. Each time the computer is booted,...

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How to factory restore Dell XPS 9560? Restore Images don't appear to do...

Hello,I've tried two different approaches with regards to completely factory restoring the laptop back to how it was out of the box.  1)  When the laptop was new, I immediately made a recovery image...

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Inspiron Windows 8 touchpad won't right-click and won't drag

Hi, my cat recently walked all over my Dell Inspiron keyboard and afterward my touchpad buttons no longer worked. I can no longer click and drag objects with the left and right-clicking brings up no...

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Battery is plugged in, not charging -0 % available

I am getting this error on my laptop and it is only 8 months old and have tried 2 batteries and the same thing is happening and Dell customer support last night told us it is NOT covered under warranty...

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Flashing orange light

I started my inspiron today and the battery light was flashing orange, no other colors. I restarted my computer and it works just fine, the only problem being the light still flashing. I plug in the...

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XPS 13 9360 charger brick get too hot while charging - HELP!

Hi Dell Tech Support,It seems that my XPS 13 charger brick get very hot while I'm charging.  This don't seem to be normal.  Please advise.  Thanks.RegardsDT

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XPS 15 9550 touchpad issue that Dell apparently can't fix

I've had my XPS15 since October, 2015.  The touchpad worked fine until 3 weeks ago when the mechanical click essentially stopped working--I can only get it to click by pushing very hard (10 times...

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Dell XPS 9550 - CPU Overheating problem

Hello,Does anyone have any CPU overheating issues with XPS 9550?Since I have been experiencing BSOD issue from the day I received the machine, I wanted to test my hardware with benchmark software. I...

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